Please read these terms carefully before using caseno. By creating an account or placing a bet on our platform, you agree to everything written here. These terms apply to all users accessing caseno from the Philippines.
You must be at least 21 years old to register and use caseno. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from a jurisdiction where online sports betting is permitted. Each player may only hold one account — duplicate accounts will be closed and any associated balance may be forfeited. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify caseno support immediately. caseno reserves the right to verify your identity at any point and to suspend your account pending verification. Providing false registration information is grounds for immediate account closure without return of funds.
All transactions on caseno are conducted in Philippine pesos (PHP). Deposits are credited to your account once payment is confirmed by our payment processor. caseno does not charge fees on standard deposits, but your bank or e-wallet provider may apply their own charges. Withdrawal requests are processed within the timeframe stated in your payment method's terms, typically within one to three business days. caseno reserves the right to request supporting documentation before processing any withdrawal. Funds deposited must be used for betting purposes and may not be deposited solely for the purpose of transfer or withdrawal without play. Any attempt to exploit payment systems or reverse deposits fraudulently will result in account suspension and may be reported to relevant authorities.
All bets placed on caseno are subject to the specific rules of the market you are betting on. Odds are displayed at the time of bet placement and are confirmed at that moment — subsequent changes to odds do not affect settled bets. caseno reserves the right to void bets in cases ofobvious errors, technical faults, or where a market has been affected by irregular activity. In-play bets are accepted subject to the live rules of the relevant sport — delays in data feeds do not entitle a player to cancel a placed bet. Winnings are credited to your caseno account balance immediately after settlement. If a sporting event is postponed or abandoned, bets will be settled in accordance with the rules published for that specific sport on our platform. Any dispute about bet settlement must be raised within seven days of the relevant event's conclusion.
caseno is intended for personal entertainment only. You may not use automated systems, bots, scripts, or any software to place bets, scrape data, or otherwise interact with the platform in a non-human manner. Collusion with other players, match-fixing, or any attempt to manipulate betting markets is strictly prohibited and may be referred to law enforcement. You may not use caseno for any money laundering, fraud, or other illegal financial activity. Sharing your account credentials with third parties or allowing others to bet on your behalf is not permitted. caseno monitors all account activity and reserves the right to close accounts and withhold funds where prohibited conduct is detected. Repeated violation of fair use rules may result in permanent exclusion from the platform without prior notice.
caseno is committed to promoting safe and responsible play for all Filipino users. Players are encouraged to set personal deposit limits, session time limits, and to make use of our self-exclusion tools — all of which are accessible from your account settings. If you believe your gambling is causing financial or personal harm, we strongly urge you to contact our support team or visit our Responsible Gaming page for guidance and resources. caseno complies with all applicable responsible gaming regulations and works with recognised organisations to ensure player welfare. We may, at our discretion, impose limits on any account where we have reason to believe the player may be experiencing gambling-related harm. Playing on caseno is meant to be enjoyable entertainment — if it stops feeling that way, please reach out to us immediately. Self-exclusion requests are processed promptly and take effect across all services on the platform.
Your personal data is collected, stored, and processed in accordance with our Privacy Policy, which forms part of these terms. caseno uses industry-standard security measures to protect your personal and financial information. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent. You have the right to request access to the data we hold about you and to ask for corrections where information is inaccurate. caseno uses cookies and similar technologies to improve platform performance and personalise your experience — by continuing to use the platform, you consent to this use. In the event of a data security incident that affects your account, caseno will notify you as required by applicable law. For full details on how we handle your information, please review our Privacy Policy.
caseno reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. Continued use of the platform after changes are posted constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using caseno and may request account closure through our support team. We recommend reviewing these terms periodically to stay informed of any updates. Material changes that significantly affect your rights as a player will be communicated through your registered account where reasonably practicable. These terms are governed by the laws applicable to the Philippines, and any disputes shall be resolved in accordance with those laws.
You must be 21 or older to register and bet on caseno. Age verification may be requested at any time.
All deposits, balances, and payouts on caseno are in Philippine pesos — no currency conversion required.
Each player is permitted one account. Duplicate registrations will be closed without notice.
Limit tools and self-exclusion are available to every player. Use them freely — your wellbeing comes first.
Your personal data is protected and never sold to third parties. See our Privacy Policy for full details.
We may revise these terms at any time. Continued use of the platform means you accept the current version.
Our FAQ covers the most common questions in plain Philippine English. If you need further help, our support team is reachable at [email protected].